For the privacy of our attendees, each event has a password.
The password to access the event can be found in the convention schedule that you received upon registration, and for a limited number of events will also have been emailed to all attendees.
If you do not have the password but attended the event, please email info@starfury.co.uk with your ticket number and the name of the event you attended, indicating you would like to view the digital files. We will then email you back with the password.
You should receive an email once you have placed your order. From the email, click View Order to be taken to the downloads.
If you have any issues, email info@starfury.co.uk with your name and email address and we can help.
Check under the Starfury Conventions logo on the bottom left of your photo for the filename. You can use the search on the top right when you are in the event gallery to search for the filename and find your digital.
We keep them on this website for around one year after the event.
If you'd like a photo that is no longer on the site, or if your photo is missing, please email info@starfury.co.uk for help.
We keep them on this website for around one year after the event.
If you'd like a photo that is no longer on the site, or if your photo is missing, please email info@starfury.co.uk for help.
Unfortunately due to the way our system works all photos taken at each event are automatically uploaded, however we are more than happy to remove any photos upon request. Please email us at info@starfury.co.uk with a link to the page for each image and we will remove it immediately.
Please note that once your photo is removed it will be permanently deleted from our database, so you will no longer have the opportunity to purchase the digital copy.
Unfortunately offering this download service is not free. Our prices cover the costs, which take into account:
Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned.